NEW DEVELOPMENTS

Get clear insight into the progress and direction of our work—key developments that reflect our strategic priorities, showcase how we’re evolving as a business, and demonstrate our ongoing commitment to operational excellence and transparency. 

The Discipline That Carries the Year

The Discipline That Carries the Year

By Ntombi Mazibuku, Head of SHERQ: SPMS   The start of the year is often spoken about as a reset. In operational environments, systems carry forward the condition they were left in. Equipment, procedures, and behaviours all arrive in January with history attached...

What the Start of the Year Reveals About People and Process

What the Start of the Year Reveals About People and Process

By Ntshepeng Seema, HR Administrator: SPM   The beginning of the year is often quieter than expected. People return, systems restart, and routines slowly find their shape again. For HR, this period is less about planning and more about paying attention. Small...

Beginning the Year With the System You Have

Beginning the Year With the System You Have

By Maria Mothibeli, Head of Operations: SPM   Starting the year on a strong footing is a comforting idea. Clean calendars. Fresh budgets. Teams returning with the expectation that work will pick up where it left off. In operations, that expectation rarely...